I have, with support from Keith, got some third-party help in my long-running battle with Bastardcard.
Today I am checking my credit report and writing a Subject Access Request to Bastardcard. Incidentally the consumer action group have a really helpful website for just this sort of thing!
Also, this evening I had a half hour call from Mercers, the debt collection part of Bastardcard, during which they suggested I still have to make a payment even if the card is in dispute! Needless to say they didn’t get anywhere with that.
Watch this space!
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